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What is the
Trauma and Assault and HIV Protection Treatment benefit?

In the event of you or a family member suffering
a traumatic incident such as an assault or rape, we will provide
financial, medical and emotional support at no extra charge, as part of the
standard Fenomenal Woman package.

Should you or a family member suffer a traumatic incident such as an assault, you will be entitled to the following benefits:

  • R5,000 per person, up to a maximum of R10,000 per family*, for the treatment of physical injuries
  • R5,000 per person, up to a maximum of R10,000 per family*, for trauma counselling
  • access to a helpline manned by professional resource nurses. They will arrange emergency transport to the nearest, most appropriate medical facility for the treatment of physical injury, and will assist with referrals for trauma counselling

* number of eligible persons to the maximum of 7 as defined in our policy wording

Should you or a family member be at risk of HIV infection as a result of a traumatic incident such as rape or other accidental exposure, you will be entitled to the following benefits:

  • 24-hour access to telephonic trauma counselling
  • three counselling consultations per incident with either a general practitioner, trauma-trained registered nurse or trauma counsellor
  • three HIV blood tests per incident: one immediately after the event, and the second and third at six weeks and three months respectively. Should the client be HIV-positive at the time of the first blood test, further testing will not be covered

If exposure to HIV risk has been established, any person found to have been HIV-negative at the time of the incident will also have access to the following, strictly under the treating doctor’s orders:

  • a 30-day starter pack of antiretroviral medication
  • a 7-day course of STI (Sexually Transmitted Infections) medication
  • a morning-after pill to prevent pregnancy
  • registration for an HIV management programme, where applicable
  • 24-hour year-round telephonic access to the FMS HIV counselling centre, for information, advice and support

Any person found to have been HIV-positive at the time of the event will be entitled to:

  • 24-hour year-round access to telephonic trauma counselling
  • 24-hour year-round access to telephonic HIV counselling
  • three counselling consultations per incident with either a general practitioner, trauma-trained registered nurse or trauma counsellor
  • a 7-day course of STI medication
  • a morning-after pill to prevent pregnancy

Quick facts

  • there is no additional premium for this benefit
  • this benefit is available 24 hours a day, 7 days a week
  • inter-hospital transfers are not included
  • the helpline is manned by professional resource nurses
  • HIV treatment will be provided strictly on the treating doctor’s orders

How to access the service

Contact us on 0860 000 520 to access the trauma line, and a consultant will direct your call appropriately after establishing your needs.

The following lifestyle benefits, provided by FMS, are included in your Fenomenal Woman premium:

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