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What is the
Emergency Medical Services benefit?

The standard Fenomenal Woman package gives you
access to a range of emergency medical services at no extra charge

These emergency medical services include the following:

  • telephonic access to emergency medical advice and information
  • emergency response to the scene of a medical emergency by road or air
  • transfer to the most appropriate facility
  • transfer of life-saving medications and emergency blood
  • telephonic access to non-emergency medical consultation and advice, including information on substance abuse; referrals to hospitals, doctors, dentists and pharmacies; medical travel information and advice; generic medication advice; and advice regarding preferred providers 
  • to assist you in ensuring that you are successful in hospital admission, FMS will pay R2,000 to the hospital, which will be refundable by the eligible member or the eligible member's medical aid
  • repatriation of member or return of mortal remains
  • companionship and care of minors stranded due to medical emergency

Quick facts

  • there is no additional premium for this benefit
  • this benefit is available 24 hours a day, 7 days a week
  • the advice and information line is manned by professional medical and nursing practitioners
  • the amount paid to ensure hospital admission is refundable by the eligible member or the eligible member’s medical aid

How to access the service

Contact us on 0860 000 520 to access the emergency medical services line, and a consultant will make the necessary arrangements after establishing the situation.

The following lifestyle benefits, provided by FMS, are included in your Fenomenal Woman premium:

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